When:           March 6, 2020
Time:            8 a.m. – 4 p.m.
Where:          Indiana Wesleyan University
                     Cincinnati Education and Conference Center
                     9286 Schultze Drive
                     West Chester, OH 45069
Cost:            $400/participant before January, 2020; multi-course discounts available

Includes:      300+ page textbook; does not include AS13000 or related standards

                    Pre/post assessment

                    Certificate of Completion

                    Customized exercises based on supplier products and processes

                    On-going email and telephone support from ITR available.

                    Coffee, water, snacks, and lunch

                    Wifi access
Inquiries:     Contact Dan Bauer at 915-867-4500 or email dan.bauer@itr-sa.com

- Tolerance Stack Up Analysis Training
- Geometric Dimensioning & Tolerancing (GD&T) Training
- Design for Manufacturing / Design for Assembly Training

- Design for Lean Six Sigma Training, Coaching, and Facilitation

- 8D Root Cause Analysis & Problem Solving, Measurement & Gaging​ Training

​- AS9145, AS13100, AS13000, AS13002, AS13003, AS13004, AS13006 Training

- AIAG and VDA Core Tools Training including APQP, FMEA, PPAP, SPC, MSA



(915) 867-4500


​​Sanctioned Training Provider

This 1-day course provides participants with a standard 8D structure and step-by-step approaches for conducting root cause analysis and permanent corrective action on problems in all areas of the organization.  Topics addressed include how to identify and prioritize problems, how to conduct root cause analysis using a combination of appropriate tools, how to develop viable solutions, and selling and implementing the solutions.  The program is designed for all functions and levels of the organization, from management, marketing, sales, purchasing, and administration to design, manufacturing, quality, and technical services. 

Recommended Resources:

  • Participants are responsible for obtaining and bringing their own copies of the related AS standards to class for reference purposes; AS13000 and related standards are referenced, but are not provided in the course materials.
  • Participants are also encouraged to bring a notebook or laptop computer loaded with Microsoft Excel 2010 or higher and  Minitab 16 or higher; a computer is not mandatory but is highly recommended to be able to participate in classroom exercises. A trial version of Minitab is available at http://www.minitab.com/en-us/products/minitab/ .

Here are some of the things that you’ll learn:

  • The 8 disciplines or steps in the 8D process and required AS13000 reporting format
  • How to prioritize and define problems
  • How to use a structured, repeatable approach based on the 8D methodology
  • How to conduct thorough root cause analysis (RCA)
  • Use 5-why analysis with other quality and engineering tools
  • Develop potential solutions and build consensus
  • Implement solutions using the traditional PDCA approach
  • Consider human factors related root causes and implement appropriate mitigations
  • How to  implement effective poka yoke, error proofing, and mistake proofing solutions
  • Ensure that the solution and the problem solving process are effective
  • How to calculate and demonstrate Cost of Non-Conformance, Cost of Waste, and Return on Investment

NOTE: This workshop will not focus on AS13004 related tools including PFD, PFMEA, and Control Plan, which are covered in a separate workshop.


"Helping you ask the right questions."™

AS13000 1-Day Workshop (8D, 5 Why, Problem Solving, Human Factors, Error Proofing, Poka Yoke)